Qatar Airways has made several changes to its booking policies, which it says will offer customers “even greater choice and peace of mind to passengers when planning travel”.
Among the enhancements in the light of Covid-19 include the ability to make unlimited date changes, as well as the option to make multiple changes to the destination, providing it is within 5,000 miles of the original one.
No fare differences will be charged for travel completed before December 31, and all tickets booked for travel up to that date will be valid for two years from the date of issuance.
There is also the option to swap tickets for Qmiles, or for travel vouchers – which will also see 10 percent value added.
Where a flight has been cancelled, customers can choose between a cash refund or a travel voucher, businesstraveller.com reported on Friday.
The carrier recently announced plans to increase operations to a total of 80 destinations by the end of June, “in line with the expected relaxation of entry restrictions around the world”.
The airline said that the initial focus would be on strengthening connections between Doha and the global hubs of partner airlines in London, Chicago, Dallas and Hong Kong, as well as reopening flights to “many major business and leisure destinations such as Madrid and Mumbai”.
And this week Qatar Airways announced plans to resume scheduled service to the Australian city of Brisbane.
Commenting on the news Qatar Airways Group CEO Akbar Al Baker, said: “We recognise that it can be difficult to plan travel with absolute certainly in the current climate. That is why we have extended our booking policies to offer even more choice to our passengers.
“We want to ensure that when they need to fly, they can travel with an airline they can trust. But if they need to change their plans, they can rely on us to make this easy for them.”