News

Nepra comes down hard on Discos over inflated bills in July and August

Authority to take legal action against power distribution companies including K-Electric

By News Desk

December 5, 2023 02:05 AM


The National Electric Power Regulatory Authority (Nepra) came down hard on Discos including K-electric overinflated bills

A large number of complaints were submitted to Nepra by consumers against Discos, including K Electric, about overbilling and wrong meter readings in the monthly bills of July and August.

Taking strict notice of the matter, the authorities formed an inquiry committee comprising of 3 senior officers and sought a report, stated Nepra, adding that the committee examined the complaints of consumers and submitted a comprehensive report after visiting the offices of the discos concerned.

image

 Millions of customers were affected due to billing beyond 30 days, it has been found. The report added average bills were sent by discos due to failure to post photos of meter readings on bills and failure to replace fault meters in time.

Distribution companies have been deliberately committing malpractices to hide their inefficiencies, the report said, adding that the recovery of discos was also reduced and Discos failed to collect electricity bills as per the tariff terms and conditions approved by the authority

image

Faulty bills were sent to millions of consumers in violation of provisions of the Consumer Service Manual, the findings said adding that

Nepra said the authority decided to take legal action against Discos including K Electric in light of the investigation report

image

The authority has given a deadline of 30 days to the Discos to replace the faulty meters as soon as possible and correct the wrongly charged bills and strict legal action will be taken in case of defying the directives.

The authority also sent a notice to the Discos and sought an explanation, it said, adding that notice was served on K Electric for not replacing the deflectometer on time as per the policy and sought an explanation.

image

The authority has ordered the committee report to be uploaded on Nepra's website too.

 image


News Desk


Most Read

  1. PML-N candidate declared winner in NA-154 Lodhran vote recount PML-N candidate declared winner in NA-154 Lodhran vote recount
  2. Taxila police book ASI torture victim woman in theft case Taxila police book ASI torture victim woman in theft case
  3. Female police officer praised for saving woman with Arabic text dress from angry mob Female police officer praised for saving woman with Arabic text dress from angry mob
  4. Fire breaks out at Peshawar scrap warehouse Fire breaks out at Peshawar scrap warehouse
  5. Sajjad Haider becomes president of High Court Bar Association in Multan Sajjad Haider becomes president of High Court Bar Association in Multan
  6. Maryam Nawaz takes oath as Punjab chief minister, vows ‘no revenge’ Maryam Nawaz takes oath as Punjab chief minister, vows ‘no revenge’

Opinion

  1. The Dark Side of Generation Z
    The Dark Side of Generation Z

    By Dr Asif Channer

  2. THE SECRET WAR: Public Interest Vs Official Secrets Act 1923
    THE SECRET WAR: Public Interest Vs Official Secrets Act 1923

    By Syed Aun Mohammed Bokhari

  3. Political Opportunism and the 18th Constitutional Amendment
    Political Opportunism and the 18th Constitutional Amendment

    By Muhammad Asad Ayaz

  4. To Know and Not to Know
    To Know and Not to Know

    By Abdullah Bin Tahir

  5. Gender equality: A pre-requisite for a balanced society
    Gender equality: A pre-requisite for a balanced society

    By Mehak Sabir